Return and  Refund Policy

Last Updated: January 17, 2026

This Return and Refund Policy outlines the terms under which Extradigitz Infomedia Solutions handles refund requests for services and digital products purchased through 

https://extradigitz.com/

.

No Refund Policy

All sales are final. Extradigitz Infomedia Solutions operates a strict no-refund policy for all services and digital products. Once a purchase is completed and access is granted, no refunds, returns, or cancellations will be provided under any circumstances.​

Digital Products

Courses and Ebooks

• All digital products, including online courses, ebooks, templates, and downloadable materials, are non-refundable
• Once you receive access to the digital product or download link, the sale is considered complete
• No refunds will be issued for change of mind, lack of usage, or dissatisfaction with content
• We encourage you to carefully review course descriptions, curricula, and sample content before purchasing

Reason for Non-Refundability
Digital products cannot be “returned” as they are intangible goods that are immediately accessible upon purchase. Once access is granted, the content can be copied, downloaded, or consumed, making refunds impractical.

Services

Digital Marketing, Graphics Design, and Video Editing Services

• Service fees are non-refundable once work has commenced
• Consultation fees are non-refundable regardless of whether services are purchased
• Project deposits and advance payments are non-refundable
• No refunds will be issued for project cancellations after work initiation

Service Modifications
If you are unsatisfied with the service quality or deliverables:

• We offer revisions as per the agreed project scope and terms
• Reasonable modification requests will be accommodated within the original project parameters
• Additional revisions beyond the agreed scope may incur extra charges

Payment Processing

All payments are processed through Razorpay payment gateway. Once a transaction is completed:​

• Payments are considered final and non-reversible
• We do not process chargebacks or payment reversals
• Fraudulent chargeback attempts may result in account termination and legal action

Exceptional Circumstances

Refunds may be considered only in the following rare situations:

• Technical Issues: If technical problems on our end prevent access to purchased digital products for more than 7 consecutive days despite our troubleshooting efforts
• Duplicate Payments: If you are accidentally charged twice for the same transaction
• Non-Delivery: If we fail to deliver the purchased service or product within the agreed timeline without valid reason

Refund Request Process for Exceptional Cases:

1. Contact us at 
2. extradigitz@gmail.com
3.  within 7 days of purchase
4. Provide order details, transaction ID, and detailed explanation
5. Include supporting documentation or screenshots
6. Allow 7-10 business days for review
7. If approved, refunds will be processed within 10-15 business days to the original payment method

What This Policy Covers

This policy applies to:

• Online courses and training programs
• Ebooks, templates, and digital downloads
• Digital marketing services (SEO, social media management, content marketing)
• Graphics design services (logos, branding, print materials)
• Video editing services
• Consultation fees
• Subscription services (if applicable)

Consumer Rights Under Indian Law

Under the Consumer Protection Act, 2019, consumers have certain rights regarding defective goods and deficient services. However, digital products and services are governed by the terms agreed upon at the time of purchase. By completing a purchase, you acknowledge and accept this No Refund Policy.​

Preventing Purchase Issues

To ensure you make an informed decision:

• Read all service descriptions and course content details thoroughly
• Review sample lessons or portfolio work when available
• Contact us at 
• extradigitz@gmail.com
•  with any questions before purchasing
• Understand the scope, deliverables, and timelines before committing
• Ensure your device meets technical requirements for accessing digital products

Account Termination

If we terminate your account due to violations of our Terms and Conditions:

• No refunds will be issued for unused services or remaining subscription periods
• Access to all purchased digital products will be revoked
• All payments made are forfeited

Changes to This Policy

We reserve the right to modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting on our website with an updated “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the modified policy.

Contact Information

For questions or concerns regarding this Return and Refund Policy:

• Business Name: Extradigitz Infomedia Solutions
• Email: 
• extradigitz@gmail.com
• Address: Kaithal, Haryana, India

Dispute Resolution

If you believe you have a legitimate dispute regarding a purchase:

1. Contact us first at 
2. extradigitz@gmail.com
3.  to attempt resolution
4. Provide detailed information about your concern
5. We will respond within 5-7 business days
6. If unresolved, disputes are subject to the jurisdiction of courts in Kaithal, Haryana, India as per our Terms and Conditions

By making a purchase from Extradigitz Infomedia Solutions, you acknowledge that you have read, understood, and agree to this Return and Refund Policy.